BPO & KPO
BPOs and KPOs have thrown open exciting job opportunities to youngsters in India. This is a field that has employed thousands of professionals and given them international working environment with great salary packages. BPO stands for Business Process Outsourcing and KPO expands to Knowledge Process Outsourcing..
These are companies that hire resources on their payroll and offer them work from their customers empanelled from different countries. To elaborate, a BPO is a company that hires people to offer services to its clients abroad. The work these resources do may vary from data entry, medical transcription, content writing, software programming to HR and Financial services..
While BPO is a common term used for all businesses, KPO focuses on Knowledge and information related activities and demands highly skilled personnel. Some examples of KPO include legal services, intellectual property and patent related services, engineering related services, web development, CAD/CAM applications, business research and analytics, legal research, clinical research, publishing and market research (market research KPO).