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OUTSOURCING

We set up ACTME TECHNOLOGIES Outsourcing to assist businesses in Australia to be as efficient as possible by supplying a low cost, motivated staff solution for the many and varied tasks every business must undertake to survive and thrive. Every business is looking for that edge to increase its efficiency and better compete in the marketplace. At ACTME Outsourcing we provide that edge.

If you don’t know about outsourcing you should because chances are some of your competitors are already getting their business functions outsourced to a low cost solution.

ACTMEleverages our years of experience, state-of-the-art technology and clients who swear by our excellent customer service.

  • We provide Levels 1 and 2 customer service and CRM
  • We hire, train and retain top-notch agents to keep the high quality of our customer support services.
  • We work with you to create retention programs designed with your specific customers in mind.

Our aim is for these customers to become brand advocates. We achieve results by using the right CRM techniques and tools to improve response rates, increase order values and develop loyalty programs that maximize revenues and profit.

The services we provide are as follows:

    Inbound

  • Customer service
  • Technical support
  • Upsell & Cross-sell
  • Outbound

  • Collections
  • Data cleansing & validation
  • Lead generation
  • Sales &Telemarketing